Lyrion has joined the Open Secure AI Alliance, alongside

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Custom AI systems built around how you operate.

We analyze how your company runs, find the bottlenecks, and build AI systems that take over the repetitive work.

This is where the work happens.

Lyrion

Settings

Organisation

Agents

Knowledge

Analytics

Workflows

Agent builder

Contacts

Runs

Run name

Run name

Run name

Run name

Inbox

Threads

Threads

Threads

Threads

Go back

Start new

Welcome back

Sam

Muse cleared 51 items while you were away.

Brief an agent

Muse takes it from there

Run a workflow

Across every connected tool

Ask Muse

Ask about anything

Open run

/

See run

30%

Draft replies to the overnight tickets

Today

Send the approved replies

Up next

Due soon

Sort what came in after hours

Due soon

Hand the edge cases to Sara

18 Jun

Customer support triage

/

See run

100%

Read every unresolved thread

Up next

Due soon

Match each thread to an account

Due soon

Answer the billing questions

18 Jun

Log the outcomes in the CRM

18 Jun

Appointment booking

/

See run

5%

Return the calls we missed

Up next

Book the callbacks

18 Jun

Update the CRM records

18 Jun

Flag anything urgent

18 Jun

Scroll to learn more

Trusted by teams running Lyrion alongside Intercom

Platform

One assistant behind every system.
For every person.

One assistant. Everyone's context, already loaded.

Every system we build is run through Muse, one assistant that already knows your accounts and your jobs, does the busywork for each person on the team, then tells them exactly what it did.

James Reid

Muse drafted 3 quotes for review

Live

All tools

Always on

Sarah Chen

Muse briefed the renewal call

Live

All tools

Intercom

On approval

Nora Bennett

Muse answered from the job files

Live

Phone

Salesforce

Always on

Daniel Ortiz

Muse returned 2 missed calls

Live

All tools

Business hours

Emma Walsh

Muse wrote the update to the CRM

Live

All tools

Intercom

On approval

Ask Muse. It already has the context.

Your team asks in plain language. Muse answers from the account history, the inbox and the call log, then takes the next step if you want it to.

John

Operations

Where are we on the Fairview Street quote?

Agent

Muse

Priced this morning from your rules and the two closest past jobs. The draft is in your review queue, it can go out today.

Online

Phone

John

Operations

Where are we on the Fairview Street quote?

Agent

Muse

Priced this morning from your rules and the two closest past jobs. The draft is in your review queue, it can go out today.

Online

Phone

Ask Muse. It already has the context.

Your team asks in plain language. Muse answers from the account history, the inbox and the call log, then takes the next step if you want it to.

John

Operations

Where are we on the Fairview Street quote?

Agent

Muse

Priced this morning from your rules and the two closest past jobs. The draft is in your review queue, it can go out today.

Online

Phone

John

Operations

Where are we on the Fairview Street quote?

Agent

Muse

Priced this morning from your rules and the two closest past jobs. The draft is in your review queue, it can go out today.

Online

Phone

Muse reports back before you ask

Ask for something on a Friday night and it is done by the time you look. Muse says what it did, what it changed, and the one thing it left for you.

Run 412, overnight quote queue

John

Friday 8:02pm

Muse, price the quote requests from tonight

@Muse

?

Muse

Friday 8:02pm

Done. 7 drafted, 2 held for your call.

John

approved the run

Updated

Run 412

Run 412, overnight quote queue

John

Friday 8:02pm

Muse, price the quote requests from tonight

@Muse

?

Muse

Friday 8:02pm

Done. 7 drafted, 2 held for your call.

John

approved the run

Updated

Run 412

Muse reports back before you ask

Ask for something on a Friday night and it is done by the time you look. Muse says what it did, what it changed, and the one thing it left for you.

Run 412, overnight quote queue

John

Friday 8:02pm

Muse, price the quote requests from tonight

@Muse

?

Muse

Friday 8:02pm

Done. 7 drafted, 2 held for your call.

John

approved the run

Updated

Run 412

Run 412, overnight quote queue

John

Friday 8:02pm

Muse, price the quote requests from tonight

@Muse

?

Muse

Friday 8:02pm

Done. 7 drafted, 2 held for your call.

John

approved the run

Updated

Run 412

Open a run and see exactly what happened

Every step Muse took, every tool it touched, what it closed on its own and what it handed back. Nothing about a run is a black box.

Run 412

Overnight quote queue

Muse

Approved

Tools touched

3

Handled by agent

9 of 11

Escalated to a person 5%

2

Time saved

4h 20m

Approve run

Run 412

Overnight quote queue

Muse

Approved

Tools touched

3

Handled by agent

9 of 11

Escalated to a person 5%

2

Time saved

4h 20m

Approve run

Open a run and see exactly what happened

Every step Muse took, every tool it touched, what it closed on its own and what it handed back. Nothing about a run is a black box.

Run 412

Overnight quote queue

Muse

Approved

Tools touched

3

Handled by agent

9 of 11

Escalated to a person 5%

2

Time saved

4h 20m

Approve run

Run 412

Overnight quote queue

Muse

Approved

Tools touched

3

Handled by agent

9 of 11

Escalated to a person 5%

2

Time saved

4h 20m

Approve run

“It reads the whole inbox before we get in, answers what it can answer, and leaves us a short list of things that actually need a person. That list used to be our entire morning.”

Chadwick M.

Head of Operations

“It reads the whole inbox before we get in, answers what it can answer, and leaves us a short list of things that actually need a person. That list used to be our entire morning.”

Chadwick M.

Head of Operations

Company memory

Muse mode

Standing work

How it works

Company intelligence.
Embedded from day one.

Lyrion remembers what happened, who was involved and what was decided, so an agent picking up a thread already has the context a new hire would take a month to build.

One timeline

Every call, thread and document about an account in one place, so nothing has to be reconstructed.

Early signals

Lyrion flags stalled threads, unanswered escalations and accounts going quiet, while there is still time to act.

Clean records

Records are updated as work happens, so your reporting matches what actually took place.

Agents on this account

Muse

In sync

Sable

In sync

Available

Relay

In sync

Ledger

In sync

Work handled today

Actions

11

Resolved

52

For review

8

How it works

Company intelligence.
Embedded from day one.

Lyrion remembers what happened, who was involved and what was decided, so an agent picking up a thread already has the context a new hire would take a month to build.

One timeline

Every call, thread and document about an account in one place, so nothing has to be reconstructed.

Early signals

Lyrion flags stalled threads, unanswered escalations and accounts going quiet, while there is still time to act.

Clean records

Records are updated as work happens, so your reporting matches what actually took place.

Agents on this account

Muse

In sync

Sable

In sync

Available

Relay

In sync

Ledger

In sync

Work handled today

Actions

11

Resolved

52

For review

8

Reading the thread

Pulling account history

Done

Drafting reply

ticket_4821

Checking the billing record

Done

Reply drafted

ticket_4821

Looking for related threads

Linking to account

acct_northwind

Updating the CRM

Logged against

acct_northwind

Checking the rest of the queue

Send it?

One timeline

Every call, thread and document about an account in one place, so nothing has to be reconstructed.

Early signals

Lyrion flags stalled threads, unanswered escalations and accounts going quiet, while there is still time to act.

Clean records

Records are updated as work happens, so your reporting matches what actually took place.

Standing work

Morning inbox

30%

Read everything unresolved

Today

Answer what has an answer

Escalate the rest with context

Post the summary to Slack

End of day

3/5

Reconcile the CRM

Today

Flag anything overdue

Today

File the call notes

Brief tomorrow morning

One timeline

Every call, thread and document about an account in one place, so nothing has to be reconstructed.

Early signals

Lyrion flags stalled threads, unanswered escalations and accounts going quiet, while there is still time to act.

Clean records

Records are updated as work happens, so your reporting matches what actually took place.

Toolkit

Deep dive into the work.
See it, then approve it.

Agents

Workflows

Analytics

Audit log

Analytics

Lyrion

Settings

Organisation

Agents

Knowledge

Analytics

Workflows

Agent builder

Contacts

Runs

Run name

Run name

Run name

Run name

Inbox

Threads

Threads

Threads

Threads

Welcome back

Sam

Muse cleared 51 items while you were away.

Brief an agent

Muse takes it from there

Run a workflow

Across every connected tool

Ask Muse

Ask about anything

Open run

/

Run link

30%

Working

Today

Working

Up next

Due soon

Working

Due soon

Working

18 Jun

Open run

/

Run link

100%

Working

Up next

Due soon

Working

Due soon

Working

18 Jun

Working

18 Jun

Open run

/

Run link

5%

Working

Up next

Working

18 Jun

Working

18 Jun

Working

18 Jun

Open run

/

See run

30%

Draft replies to the overnight tickets

Today

Send the approved replies

Up next

Due soon

Sort what came in after hours

Due soon

Hand the edge cases to Sara

18 Jun

Customer support triage

/

See run

100%

Read every unresolved thread

Up next

Due soon

Match each thread to an account

Due soon

Answer the billing questions

18 Jun

Log the outcomes in the CRM

18 Jun

Appointment booking

/

See run

5%

Return the calls we missed

Up next

Book the callbacks

18 Jun

Update the CRM records

18 Jun

Flag anything urgent

18 Jun

Go back

Start new

Sort what comes in

Requests arrive from email, chat and phone, and land in one queue already triaged.

Toolkit

Deep dive into the work.
See it, then approve it.

Agents

Workflows

Analytics

Audit log

Analytics

Welcome back

Sam

Muse cleared 51 items while you were away.

Open run

/

Run link

30%

Working

Today

Working

Up next

Due soon

Working

Due soon

Working

18 Jun

Open run

/

Run link

100%

Working

Up next

Due soon

Working

Due soon

Working

18 Jun

Working

18 Jun

Open run

/

Run link

5%

Working

Up next

Working

18 Jun

Working

18 Jun

Working

18 Jun

Open run

/

See run

30%

Draft replies to the overnight tickets

Today

Send the approved replies

Up next

Due soon

Sort what came in after hours

Due soon

Hand the edge cases to Sara

18 Jun

Customer support triage

/

See run

100%

Read every unresolved thread

Up next

Due soon

Match each thread to an account

Due soon

Answer the billing questions

18 Jun

Log the outcomes in the CRM

18 Jun

Appointment booking

/

See run

5%

Return the calls we missed

Up next

Book the callbacks

18 Jun

Update the CRM records

18 Jun

Flag anything urgent

18 Jun

Toolkit

Deep dive into the work.
See it, then approve it.

Agents

Workflows

Analytics

Audit log

Analytics

Welcome back

Sam

Muse cleared 51 items while you were away.

Brief an agent

Muse takes it from there

Run a workflow

Across every connected tool

Ask Muse

Ask about anything

Open run

/

Run link

30%

Working

Today

Working

Up next

Due soon

Working

Due soon

Working

18 Jun

Open run

/

Run link

100%

Working

Up next

Due soon

Working

Due soon

Working

18 Jun

Working

18 Jun

Open run

/

Run link

5%

Working

Up next

Working

18 Jun

Working

18 Jun

Working

18 Jun

Open run

/

See run

30%

Draft replies to the overnight tickets

Today

Send the approved replies

Up next

Due soon

Sort what came in after hours

Due soon

Hand the edge cases to Sara

18 Jun

Customer support triage

/

See run

100%

Read every unresolved thread

Up next

Due soon

Match each thread to an account

Due soon

Answer the billing questions

18 Jun

Log the outcomes in the CRM

18 Jun

Appointment booking

/

See run

5%

Return the calls we missed

Up next

Book the callbacks

18 Jun

Update the CRM records

18 Jun

Flag anything urgent

18 Jun

Go back

Start new

Sort what comes in

Requests arrive from email, chat and phone, and land in one queue already triaged.

Security

Enterprise-grade security.
Access locked down.

Worldwide compliance

Your data is encrypted in transit and at rest, with role-based access so an agent can only reach what you have given it.

AICPA

SOC 2

ISO

27001

GDPR

GDPR

HIPAA

AICPA

SOC 2

Everything stays on your side

Your data stays in your own systems and on your own machines. Lyrion works over it in place and keeps no copy of its own.

Private

Kept on your side, not ours

Your files stay where they are

Agents read documents in the systems where those documents already live. Nothing is copied out, nothing is uploaded to us, nothing is stored on our side.

.png

.xls

.pdf

.jpeg

.pptx

.docx

.slide

.heic

.doc

.txt

.rtf

.csv

“The part that convinced our board was the audit trail. Every action an agent takes is logged, attributable and reversible. That is what let us put it near customer data at all.”

Daniel W.

Head of Information Security

“The part that convinced our board was the audit trail. Every action an agent takes is logged, attributable and reversible. That is what let us put it near customer data at all.”

Daniel W.

Head of Information Security

  • Inbox cleared

  • Reply drafted

  • Needs approval

  • Ticket opened

  • Escalated to Sara

  • Resolved by agent

  • Refund issued

  • Call returned

  • Meeting booked

  • Record updated

  • Invoice matched

  • Document filed

  • Waiting on you

  • Run approved

Connections

Connected to what you already run.
No migration required.

Lyrion works inside your existing stack. Nothing moves, nothing gets replaced, and your team keeps the tools it knows.

60%

Answered, not queued

Incoming mail and chat are read, answered where there is an answer, and escalated with the thread attached.

35%

Updated as work happens

The CRM is written back to after every call and every resolved thread, so reporting matches reality.

35%

Updated as work happens

The CRM is written back to after every call and every resolved thread, so reporting matches reality.

2X

Picked up and logged

Missed calls get returned, callbacks get booked, and the notes land on the right account.

25%

Read, filed, retrievable

Contracts, invoices and notes are read where they live and filed where your team expects to find them.

25%

Read, filed, retrievable

Contracts, invoices and notes are read where they live and filed where your team expects to find them.

Integrations

Plug into what you run.
Nothing to migrate.

APIs for everything the product does

Read your data, trigger an agent, approve a run. Every action in the product is available over the API.

SDKs so this takes an afternoon

Typed clients and working examples, so connecting an internal system is an afternoon and not a project.

Real-time webhooks

Get told the moment an agent finishes a run, escalates a thread or asks for an approval.

APIs

SDKs

Webhooks

Events

Changelogs

Plugins

Codebase

Every action, logged

Every agent action is emitted as a structured event, so your own tools can audit and report on the work.

Every action, logged

Every agent action is emitted as a structured event, so your own tools can audit and report on the work.

Transparent changelogs

Clear notes on what changed, what is deprecated and what your team needs to do about it.

Custom tools

Give an agent access to an internal system by describing it. No heavy integration work required.

FAQ

The questions we get asked first.

How long does it take to get running?

The platform takes a day. Connect your first tools, keep approvals on, and Muse is doing real work the same afternoon. A custom build is scoped on the first call and is usually live in weeks, because we build it on the systems you already run instead of replacing them.

What does it connect to?

Is our data used for training?

What can an agent actually reach?

Will it sound like us?

What if our process is unusual?