Insurance, construction, energy and financial services: systems that carry the real work of each one, not a generic script.
Speaks the language of your trade, in every record it writes.
Built inside your own platforms, under your own controls.
Looks like we have a crew for 2 available on the site at 6:30 AM, does that work?
Sure, let me check Dana's schedule real quick…
Ok, it looks like your claim is in review, it should get approved by Thursday of this week
Built for the real work
Real work is messy. Lyrion systems handle the exceptions, the half-remembered policy numbers, and the “actually, one more thing.”
Sees every request through, from intake to resolved.
Pulls up records, checks policy, and acts inside your own systems.
Good evening, Janette. What can I help you with tonight?
A tree came down on our garage in the storm and I need to open a claim.
I’m sorry to hear that, Janette. Let’s get this started. First, I’ll send a 6-digit code to your email address for verification.
Sending authentication code
Ok, I see it in my inbox, the code is G4XM21.
Hi Marcus, thanks for calling the site desk. I hear the pour on level 4 is moving up. What do you need?
Yeah, the deck is ready early. I think we need to pull the pour forward to Thursday and add about 20 crew.
Got it, let me pull up the schedule and the crew roster.
Looking up the schedule
Checking the crew roster
Hi Priya, thanks for getting in touch about the survey on your land. To get you to the right person, mind if I ask a couple quick questions?
Sure, go for it.
Great, which parcel is it, and how many acres are we talking about?
It’s the Hollis ranch, about 200 acres north of the county road.
Looking up parcel records
Good afternoon, thanks for calling Northfield Finance. How can I direct your call?
Hi, I’m trying to reach Ms. Alvarez about a payment that hasn’t cleared.
Searching staff directory
Of course, let me see if Ms. Alvarez is free right now.
Checking availability
Hi Daniel, thanks for calling the permits office. What can I do for you today?
Hey, I need to reschedule the site inspection that’s coming up Friday.
No problem, let me pull up your inspection.
Looking up the inspection
Got it, a framing inspection with Inspector Patel this Friday at 3pm. What day works better for you?
Accurate, without the wait
Most AI trades accuracy for speed. A Lyrion system does not: it checks the record, then it answers.
Tested on the hardest cases in your own history.
Reads forms, emails and site reports as they arrive, in 25+ languages.
Straight-through rate on live work
Lyrion system67.3%
Off-the-shelf AI tool43.8%
Rules-based automation35.3%
Lyrion system62.3%
Off-the-shelf AI tool45.6%
Rules-based automation44.7%
Lyrion system66.0%
Off-the-shelf AI tool64.0%
Rules-based automation40.0%
Lyrion system73.7%
Off-the-shelf AI tool21.9%
Rules-based automation21.1%
Your systems, built in
Lyrion connects directly to the systems your team already uses.
Gmail, Google Calendar, Outlook, Linear, Notion, OneDrive, and your systems of record.
Opens the case, schedules the follow-up and sends the confirmation on the spot.
Connects to any internal system, database or CRM, with your engineers reviewing every connection.
Enterprise ready
Keep your systems, your controls, and your compliance team happy.
Connects to the systems of record you already run.
Approvals you define.
An audit trail ready before the auditor asks.
Use an existing system
No data copied
Complex multi-system processes
Built around how your team works
Write the playbook
Describe how the work should go. The system follows your rules, every time.
InstructionsDraft
## GreetingWelcome the caller and ask for their policy number.## ResolveLook up the policy and log the claim on the call.## Wrap upRecap the next step and confirm who calls back.
Knowledge base
Hand the system the documents you already have: policies, manuals, PDFs and more.
Claims_Manual.pdf
Drop documents to brief the systemPDF · MARKDOWN · PLAIN TEXT
Underwriting_Rules.pdf72%
Try it live
Hear the system before it goes live. Make a change, hear it that second.
PreviewLive
Hi, you’ve reached Northfield Claims. How can I help?
0:04
Custom voices
Pick from a library of expressive voices, or use your own brand voice, approved by your team.
25+multilingual voices · 25+ languages
Claims
Renewals
Dispatch
Your Own
approved by your team
Listen back
Play back any call, start to finish. Hear exactly what your customers heard.
log_claim · 0:28
“You’re all set for Thursday at 7.”0:18 / 0:47
Connect your systems
Wire in your systems of record. When a case needs a person, the system hands it off.
search_policy_admintransfer_to_adjuster
Your approvals
Decide what the system will and won’t do. It stays inside the lines, on every case.
Can you read me the card number on file?
I can’t read that back. Let me verify your identity another way.
No PII
Your systems of record
Keep the systems you run today: nothing is migrated, nothing is replaced.
Northfield Claims+1 (415) 555-0132
Scope your first system
I’ll help you scope your first system in just 2 conversations.