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Processes Insurance

Prepare every renewal on time

Renewals prepared before they are due: every policy repriced against your own rules, the claims history read, and the cases that need an underwriter set aside with the reason attached.

See also AI Systems

Set the renewal rules

Scoping writes down how your underwriters renew today: the rate changes they accept, the claims history that sends a case to referral, and the limits nobody wrote down. The system works from those rules, inside your policy system.

Example request

Prepare every commercial property renewal due next month. Apply this year's rate guidance, read the claims history on each, and set aside anything above our referral limit for the property desk.

  • Every policy due, pulled from your policy system
  • Claims history read against your referral rules
  • Rate changes outside your limits set aside

Review the renewal pack

The system ranks the month's renewals by what they need. Routine renewals arrive with the rate change and the reason, ready for a person to approve, while the cases that need judgment, a change in claims history or a new site, come with the evidence attached.

Example request

The harbor fleet policy is up 21% against 7.8% across the book. Show me the claims behind the change, compare it with last year's renewal, and explain what an underwriter would need to approve it.

Follow the renewal through

When a renewal needs a closer look, the underwriter asks the system to go deeper. It traces the change across the account, sets it beside earlier renewals, and drafts the note to the broker for a person to approve and send.

Example request

Two marine policies moved with the currency after Friday's update. Walk me through what changed on each, what we did the last time a renewal moved this much, and draft the broker note for my review.

  • Read across the whole account, not one policy
  • Earlier renewals and decisions on the record
  • Broker notes drafted for a person to send

One process first

Tell us how this process runs today and we will scope it with you.