Calls to Notes: Notes and Summaries From the Work

How notes are made

Notes as it happens

Every call, meeting and site visit becomes a note, filed against the right record.

Recorded files in batch, live calls as they happen.
Every line timed, every speaker named, every action assigned.

Click “Start a Note” to begin...

AThanks for walking the site with me.0:04
BThe east wall took most of the water.0:09
AWhich claim number is this under?0:15
Summary: Water damage on the second floor

Fast, accurate notes

Built for the conditions real work happens in: phone lines, site noise, crosstalk, and more.

Checked against the record before anything is filed.
Policy numbers, dates, and amounts written the way your systems expect.

Accuracy (higher is better)

Lyrion systemLyrion97.4%
Off-the-shelf AI toolGeneral purpose96.7%
Meeting recorderNote-taking app96.5%
Typed up afterwardsBy hand93.2%

Less rework, fewer corrections

Every note checked against the record before it is filed.

A fraction of the corrections.
Nothing filed without a person's approval.

Corrections per hour of recording

Lyrion systemLyrion0.10
Off-the-shelf AI toolGeneral purpose0.22
Typed up afterwardsBy hand0.26
Meeting recorderNote-taking app0.30

The details

Batch + live

Recordings filed in batch overnight, live calls noted as they happen.

Written the way records are

Spoken amounts, dates, and policy numbers become written form.

Your own vocabulary

Bias towards your policy terms, site names, and proper nouns.

Word-level timestamps

Per-word start and end times, so every note links back to the moment it was said.

Every speaker named

Word-level speaker IDs, so each action lands with the person who owns it.

Multichannel

Keep both sides of a call on separate channels at the same time.

Multilingual

Notes from work done in 25+ languages.

Clean notes

Strip uh, um, and er from every note and record by default.

Ready to file the notes?

Start with one process: the calls, meetings or site visits your team writes up by hand.

Talk to Us Scoping Session

file_note.py

from lyrion_connectors import Connectors

system = Connectors(
    base_url="https://connectors.internal/v1",
    token="YOUR_CONNECTOR_TOKEN",
)

note = system.notes.file(
    recording="site-visit-0412.mp3",
    record="claim/48213",
    approvals="claims_lead",
)
print(note.summary)

file_note.sh

curl -X POST https://connectors.internal/v1/notes \
  -H "Authorization: Bearer $CONNECTOR_TOKEN" \
  -F record=claim/48213 \
  -F file=@site-visit-0412.mp3

file_note.mjs

import fs from "fs";

const form = new FormData();
form.append("record", "claim/48213");
form.append(
  "file",
  new Blob([fs.readFileSync("site-visit-0412.mp3")]),
  "site-visit-0412.mp3",
);

const res = await fetch("https://connectors.internal/v1/notes", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.CONNECTOR_TOKEN}`,
  },
  body: form,
});
console.log((await res.json()).summary);

Calls to Notes